MOBILE BANKING in SBI

MOBILE BANKING in SBI

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 State Bank FreedoM – Your Mobile Your Bank

Away from home, balance enquiries can be made and/or money sent to the loved ones or bills can be paid anytime 24x7!!! That is what State Bank FreedoM offers -convenient, simple, secure, anytime and anywhere banking.

1. Mobile Banking Service over Application/ Wireless Application Protocol (WAP)

The service is available on java enabled /Android mobile phones (with or without GPRS) /i-phones where the user is required to download the application on to the mobile handset. The service can also be availed via WAP on all phones (java/non java) with GPRS connection.

The following functionalities are available:

• Funds transfer (within and outside the bank)
• Immediate Payment Services (IMPS): Click here for details.
• Enquiry services (Balance enquiry/ Mini statement)
• Cheque book request
• Demat Enquiry Service
• Bill Payment (Utility bills, credit cards, Insurance premium), Donations, Subscriptions
• Mobile /DTH Top up
• M Commerce (Merchant payments, SBI life insurance premium)

Business Rules

•     All Current/ Savings Bank Account holders in P segment and Current  accountholders    in SME segment are eligible.

•      Transaction limit per customer per day is Rs.50,000/- with a calendar month  limit of Rs.2,50,000/- 

•      All customers can avail the Service irrespective of their telecom service provider.

•      The Service is free of charge. SMS/GPRS cost will be borne by the customer.

2. Mobile Banking Service over SMS:

The service is available on all phones (java/non java) with/without GPRS connection. No need to download the application. Ordinary SMS charges are applicable.

The following functionalities are available:

•      Enquiry Services (Balance Enquiry/Mini Statement)

•      Mobile Top up

•      DTH Top up/ recharge

•      IMPS- Mobile to Mobile Transfer

•      Change MPIN

Business Rules

•      All Current/ Savings Bank Account holders in P segment and Current accountholders    in SME segment are eligible.

•      Transaction limit per customer per day is Rs.1,000/- with a calendar month limit of Rs.5,000/- . However, customers desiring to transact up to Rs.5000/- per day or Rs25,000/- per month may do so after obtaining an One Time Password (OTP)

•      All customers can avail the Service irrespective of telecom service provider.

•      The Service is free of charge. SMS cost will be borne by the customer.

•      As a matter of abundant precaution, Customers are requested to delete all the messages sent to the number 9223440000, once the response for their request has been received.

3. Mobile Banking Service over USSD (Unstructured Supplementary Service Data)

The service is available on all phones (java/non java) with/without GPRS connection. No need to download the application.

The following functionalities are available:

•      Enquiry Services (Balance Enquiry/Mini Statement)

•      Mobile Top up

•      Funds Transfer (within Bank)

Business Rules

•      All Current/ Savings Bank Account holders in P segment and Current accountholders   in SME segment are eligible.

•      Transaction limit per customer per day is Rs.1,000/- with a calendar month limit of Rs.5,000/- 

•      The Service is available for subscribers of select telecom operators only.

•      The Service is free of charge. USSD session charges will be borne by the customer.

•      The service is session based and requires a response from the user within a reasonable time.

·        Cash Back Scheme for Promotion of Bill payments

·         Download Mobile Banking Application

·         Guide to using Bluetooth / data cable

·         Registration Process

·         Mobile Banking Services Registration Form

·         Terms & Conditions of Mobile Banking Services

·         User-Manual for MBS over Application& WAP

·         User-Manual for MBS over USSD.

·         FAQs on MBS over Application & WAP

·         FAQs on MBS over USSD. ·         FAQs on IMPS.

·         State wise List of Billers

·         Use Mobile Banking to Pay for Goods Purchased over Internet  ·         User-Manual for SMS Banking  ·         Key Words For SMS Banking ·         Mobile Banking Service For SME Customers

Security Tips:

1.  Maintain secrecy of MPIN

2.  Download authorised mobile banking software fromwww.sbi.co.in

3.  Ensure privacy when entering MPIN

4.  Lock mobile with password when not in use

5.  Logout from mobile banking application after the transaction is over

6.  Deregister from mobile banking service immediately, if mobile / SIM is lost

7.  Do not disclose user ID, MPIN, account/customer number etc. to others

8.  Do not click on links in emails/SMS to access your account